Wednesday, August 26, 2020

Tqm Syllabus

Division OF BUSINESS MANAGEMENT ST JOSEPH’S PG COLLEGE UNIT PLANNER NAME OF THE LECTURER: K. Srivani CLASS: MBA II YEAR I SEMESTER SUBJECT: TOTAL QUALITY MANAGEMENT UNIT I:TQM HISTORY and EVOLUTION TOPIC |CONTENT |BOOK CHAPTER and PAGE NUMBERS |NO OF HOURS |TEACHING METHODOLOGIES/AIDS | |Connotations of Quality|Definitions |Total Quality Management: Dale Besterfield â€Pages |2 |Lecture Method; Brainstorming/Quiz | |Awareness |13-20 | |Teaching Aid â€PPT-Intro | |Quality Framework | |Quality Equation Q=P/E | |Dimensions of Quality |Product-Garvin’s Nine Dimensions Features; Conformance |Total Quality Management: Dale Besterfield â€Pages |1 |Lecture/Discussion â€PPt | |etc. |21-27 | |Services: The P-C-P Model | |Peripheral-Core-Pivotal Characteristics Model. |TQM in the Service Sector: R P Mohanty Pages 59-60 | |and 82-84 | |The Concept of TQM and |Brief History |Total Quality Management: Dale Besterfield â€Pages |1 |Lecture/Discussion â€PPt | |Evolution of TQM |Old and New Cultures |15-17 and 21-22 | |The Story of Gurus from Shehwart,- Deming to Ishikawa | |Modern Systems/Six sigma | |TQM Fundamentals | |Inspection, SQC, QA and |The assessment Era |Total Quality Management: Dale Besterfield â€Pages 21|2 |Lecture/Discussion â€PPt | |TQM Conventional QM |The Statistical QC â€Techniques |expanded to second and third sections â€summary; | |Cases and Examples with references of TQM |/TQM |Reactive Approach |General Quality references, Industry Practices | |exemplary Organizations | |Prevention of Defects | |Proactive Approach | |Quality Assurance and TQM | |QM and TQM | |Customer Supplier focus|Customer Definition |Total Quality Management: Dale Besterfield â€expanded|2 |Lecture/Discussion â€PPt | |in QM Internal outside Customer |to second , third and fourth sections â€summary; | |Cases and Examples with references of TQM | |Benefits and Costs â€TQM|Supplier association |General Quality references, Industry Pra ctices | |exemplary Organizations | |Historical Perspectives|Vendor Management |Ch 7 for Costs Chapter 1 for Benefits and Obstacles | |Benefits | |Costs | |Inspection Era | |QC Era to Q An Era | |Modern Dimensions | |Quality System Awards &|System Concepts |Total Quality Management: Dale Besterfield â€expanded|3 |Lecture/Discussion â€PPt | |Guidelines |Quality frameworks |to seventh part Pages 203-218; | |Cases and Examples with references of TQM | |MBNQA-ISO †EFQM |QMSISO 9000-14000-EMS |10th Chapter Summary | |exemplary Organizations | |Malcolm Balridge-Criteria |EFQM-Downloads | |EFQM Model |General Quality references, Industry Practices | |ISO Audit | UNIT II: TOOLS OF TQM TOPIC |CONTENT |BOOK CHAPTER and PAGE NUMBERS |NO OF HOURS |TEACHING METHODOLOGIES/AIDS | |Measurement Tools |Check Sheets |Implementing Quality: Ron Basu Chapter 5 pages-64-73 |2 |Lecture/Discussion â€PPt | |Histograms |All are secured against Purpose, When to Use, How to | |Cases and Exampl es | |Run Charts |Use, Basic Steps-Final considerations Pitfalls if any | |PracticalIndustry models are likewise taken for| | |Scatter Diagrams | |class room demo/show | |Cause and Effect Diagram | |Measurement Tools |Pareto Analysis |Implementing Quality: Ron Basu Chapter 5 pages-76-84 |1 |Lecture/Discussion â€PPt | |continued |Process Capability Measurement. | |Cases and Examples | |Analytical Tools |Process Mapping |Implementing Quality: Ron Basu Chapter 6-pages-88-103|2 |Lecture/Discussion â€PPt | |Regression Analysis | |Cases and Examples | |RU/CS Analysis Five Whys | |OEE | |Improvement Tools |Kaizen |100 Methods for TQM :Gopal Kanji and Asher |2 |Lecture/Discussion â€PPt | |JIT-Quality Circles |various-particular pages for the recorded strategy | |Cases and Examples | |Force Field Analysis | |Student introduction | |Five ‘y†s | |Control Tools |Gantt Chart |Implementing Quality: Ron Basu Chapter 8-|2 |Lecture/Discussion â€PPt | |Network Diagram |pages-1 36-141 | |Cases and Examples | |Radar Chart; PDCA | |Milestone Tracker | |Earned esteem the executives | UNIT III: TECHNIQUES OF TQM |TOPIC |CONTENT |BOOK CHAPTER and PAGE NUMBERS |NO OF HOURS |TEACHING METHODOLOGIES/AIDS | |QuantitativeTechniques|Failure Mode Effect Analysis |Implementing Quality: Ron Basu Chapter 9-|1 |Lecture/Discussion â€PPt | |Definition; likelihood of disappointment estimation; |pages-148-151 | |Cases and Examples | |Reliability Index; |TQM Besterfield Ch 14 outline | |All are secured against Purpose, When to Use,| | |Formula â€example | |How to Use, Basic Steps-Final musings | |Pitfalls if any | |Quantitative Techniques|Statistical Process Control |Implementing Quality: Ron Basu Chapter 9-|1 |Lecture/Discussion â€PPt | |SPC Category, Mean, Standard Deviation, |pages-152-156 | |Cases and Examples | |USL;LSL-Controls | |Quantitative Techniques|Quality Function Deployment - QFD |Implementing Quality: Ron Basu Chapter 9-|1 |Lecture/Discussion â€PPt | |Capturing Customer Expectations; House of Quality |pages-157-162 | |Cases and Examples | |Matrix |TQM Besterfield-Ch 12 †synopsis | |Quantitative Techniques|Design of Experiments |Implementing Quality: Ron Basu Chapter 9-|1 |Lecture/Discussion â€PPt | |DOE †Interrogating the Process, Fisher and Taguchi |pages-162-168 | |Cases and Examples | approach |TQM Besterfield â€Ch 19 | |Quantitative Techniques|Monte Carlo Technique |Implementing Quality: Ron Basu Chapter 9-|1 |Lecture/Discussion â€PPt | |MCT †Random Walk |pages-179-185 | |Cases and Examples | |Random Number Generation | |Qualitative Techniques |Benchmarking |Implementing Quality: Ron Basu Chapter 10-|1 |Lecture/Discussion â€PPt | |Internal, serious, Functional, setting principles |pages-179-185 | |Cases and Examples | |world class |TQM-Besterfield-Ch 8 | |Qualitative Techniques |Balanced Score Card |Implementing Quality: Ron Basu Chapter 10-|1 |Lecture/Discussion â€PPt | |Kaplan Norton model |pa ges-190-196 | |Cases and Examples | |Framework-vital Objectives to KPI | |Qualitative Techniques |Sales and Operations Planning |Implementing Quality: Ron Basu Chapter 10-|1 |Lecture/Discussion â€PPt | |MRP II ideas Master Prod plan |pages-203-207 | |Cases and Examples | |Qualitative Techniques |Kanban and Activity Based Costing |Implementing Quality: Ron Basu Chapter 10-|1 |Lecture/Discussion â€PPt | pages-203-207 | |Cases and Examples | |Taguchi’s Methods |Quality Loss Function |Total Quality Management: Dale Besterfield †Chapter|2 |Lecture/Discussion â€PPt | |Orthogonal Arrays |20 page 573-629 | |Cases and Examples | |Signal to Noise Ratio | |Nominal, Target, littler Larger the Best, | |Parameter Design, Tolerance Design | UNIT IV: SIX SIGMA TOPIC |CONTENT |BOOK CHAPTER and PAGE NUMBERS |NO OF HOURS |TEACHING METHODOLOGIES/AIDS | |The Concept of Six Sigma |Six Sigma measurable Significance |Greg Brue: Six Sigma for Managers |1 |Lecture/Discussion â€PPt | | Focussed system | |Cases and Examples | |Objectives of Six Sigma; |Defect Free; Lean SS |Greg Brue: Six Sigma for Managers |2 |Lecture/Discussion â€PPt | |framework of Six Sigma |Across all Functions | |Cases and Examples | |Performance Based | |Six Sigma Organization |Model of Organization |Greg Brue: Six Sigma for Managers |2 |Lecture/Discussion â€PPt | |Roles and Responsibilities |Role Clarity-types | |Cases and Examples | |Cost/Benefits |Cost, Benefits Optimization | |Effective Methodology | |Six Sigma Problem Solving |Methodology |Greg Brue: Six Sigma for Managers |1 |Lecture/Discussion â€PPt | |Approach |Example Problems | |Cases and Examples | |Cases | |DMAIC Model |Define |Implementing Quality: Ron Basu Chapter 9-|1 |Lecture/Discussion â€PPt | |Six Sigma Metrics |Measure; investigate |pages-168-173 | |Cases and Examples | |Improve, Control | |Cost of Poor Quality(COPC)|Costs |Greg Brue: Six Sigma for Managers |1 |Lecture/Discussion â€PPt | |Preventive | |Cases and Examples | |Maintenance | |DPMO-first pass yield |3. 4 DPMO |Greg Brue: Six Sigma for Managers |1 |Lecture/Discussion â€PPt | |Interpretations | |Cases and Examples | UNIT V: TQM IN SERVICE SECTORS TOPIC |CONTENT |BOOK CHAPTER and PAGE NUMBERS |NO OF HOURS |TEACHING METHODOLOGIES/AIDS | |Implementation of TQM in |Service Quality measure |TQM in the Service Sector |2 |Lecture/Discussion â€PPt | |service Organizations |Proposal |R P Mohanty †Chapter VII Pages-246-268 | |Cases and Examples | |Proposed System | |Checklist | |Framework for improving |Gronross; servQual model, Moores model, Service |TQM in the Service Sector |1 |Lecture/Discussion â€PPt | |Service Quality |Journey model, PCP quality Model and so on |R P Mohanty †Chapter III Pages-63-84-Summary | |Cases and Examples | |Model to Measure Service |Parameters |TQM in the Service Sector |2 |Lecture/Discussion â€PPt | |Quality |Analogy |R P Mohanty †Chapter VI Pages-205-214-Summary | |Cases and Ex amples | estimation | |TQM in Health Care Services|Case Study |TQM in the Service Sector |1 |Lecture/Discussion â€PPt | |Model development |R P Mohanty †Chapter IX Pages-340-369-Summary | |Cases and Examples | |TQM in Hotels |Case study |TQM in the Service Sector |1 |Lecture/Discussion â€PPt | |Model Construction |R P Mohanty †Chapter VI Pages-215-233-Summary | |Cases and E

Saturday, August 22, 2020

Sympathy for the Devil Essay Example for Free

Compassion toward the Devil Essay The main thing that I saw when I heard this melody is the means by which distinctive it is from pretty much every other tune that I have heard. The instruments utilized appear to be odd for The Rolling Stones, and rock tunes when all is said in done. It begins with a blend of drums and maracas, seeming like Brazilian samba music. Typically exciting music has a 4/4 steady rhythm with a bass drum, yet this tune doesn't contain that quality. There is no mood guitar yet rather an electric bass and piano is utilized. The low pitch guitar is utilized to supplant the cadence guitar, lead guitarist Keith Richards additionally plays it, thus this may clarify this. I’m going to begin by talking about the verses of the tune and what they are about. I saw that one of the lines â€Å"every cop is a crook, and all the delinquents saints† implies that the villain isn’t that awful, and that all individuals have some demon in them. There is by all accounts disarray of good and underhandedness. The fiend is depicted as â€Å"a man of riches and taste† and gracious also by welcome utilizing â€Å"let me please present myself.† Another line, â€Å"hope you surmise my name, however what’s astounding is the idea of my game† charmed me. This line isn't the lyricist saying that I trust you surmise that its me playing the demon, it implies that the fallen angel is stating I trust you can remember me since I might be in mask and I don’t do detestable myself, I stunt individuals into doing it for me. The distinction among great and malice is a proceeding with subject all through the tune. Jesus Christ in referenced and the demon says that he â€Å"stolen numerous a keeps an eye on soul and faith.† The musician isn't contending Christian precept, he is utilizing the fiend as an image of how it functions on the planet and that we have to have our watchmen up on the grounds that malevolent will be camouflaged and may not show up as evident to us. This was dissected from the lines â€Å"I viewed with merriment, while your lords and sovereigns battled for ten decades for the divine beings they made.† Presently I will examine the music, the various segments, and how they develop all through the tune. The track starts with a beat on one drum, and afterward congas are added as accents to the last thumps of the line. Different instruments participate and it seems like a wilderness beat with Jagger yelling out of sight like a wolf, giving the impression of being in a dull wilderness. As the beat proceeds, piano is presented with a moderate arrangement of harmonies. This is when Jagger creatures by singing: â€Å"please permit me to present myself, I’m a man of riches and taste.† After the initial four lines bass beginnings and it expands on the drum blend despite everything going on out of sight. The bass drives the tune sound mad, and the bass doesn’t play a dreary riff it is by all accounts ad libbed or played arbitrarily. The principal stanza and melody end with the musician playing at an even pace, however when the subsequent section starts he begins playing quicker and increasingly unglued. The sound of the instruments coordinates the verses of the tune, singing about ousting government and the lightning war. At the third stanza we can hear foundation vocals singing toward the finish of each line. These vocals add a shocking sound to the cadenced instruments, and Jagger’s voice starts to split on each word. The fourth stanza is a guitar solo by Keith Richards and isn't generally following the beat. He goes from note to note, sliding his fingers over the strings, creating an observable sound and afterward a note is held for a few beats. The guitar speaks to the character that is depicted in the verses, flighty. After the guitar solo we hear the tune, trailed by another section and the tune once more. The entirety of the instruments are played together now and everything is by all accounts ad libbed, with no conspicuous mood. The guitar and vocals play off one another pleasantly and afterward Jagger says: â€Å"can you surmise my name?† alluding to the fiend. At long last the tune blurs away to an end. At the point when I watched a live video of The Rolling Stones playing out this melody I saw how into it the entire group was. â€Å"Sympathy For The Devil† is similar to an enemy of war hymn for individuals. The entire stage was lit up in red with lights and there was haze on the phase also to add more feeling to the tune. In 2003, The Stones discharged this as a maxi-single, with 4 renditions of the melody. The first was there, just as remixes by The Neptunes, Fatboy Slim, and Full Phatt. The modern band Laibach discharged a whole collection containing various fronts of this melody. The character and tone of the spreads are generally altogether different from the Stones’ adaptation. In the initial track the lead artist sings/yells in a profound bass voice with a thick Slavic intonation. One of their spreads contains references to the brutality at the Altamont raceway. In 1969 a fan was lethally cut during an exhibition of this tune and they didn’t play it live for a long time along these lines.

Friday, August 21, 2020

Plan for a Rainy Day

Plan for a Rainy Day Plan for a Rainy Day Plan for a Rainy DayThere are plenty of reasons to have a designated emergency fund. But how much should someone set aside for it?Before venturing into the world of emergency fund building, a person or family must negotiate their needs versus the reality of their expenditures. That’s why when calculating what you need to successfully establish an emergency fund, it’s essential to understand that you are covering things you must pay for each month â€" expenses like rent, car payments, utilities, groceries, or other essentials that can’t be avoided. If those expenses add up to $1,500 a month, you need to establish that as a baseline for survival in a financial emergency.How much do you need in savings?OppU Answers previously covered this very topic with Katie Ross from American Consumer Credit Counseling, who suggested a three to six month savings that is equivalent to three to six months worth of wages. That amount of savings can be intimidating for many, considering nearly 60% of Americans have less than $1,000 saved, according to a 2018 survey of 5,000 people by GOBankingRates. Even more concerning is that many of those who said they had less than $1,000 saved actually had no savings at all.An emergency fund can be a lifesaver in unexpected situations, particularly when a job is lost and income is scarce. Credit cards can be a temporary solution to lean on, but if someone doesn’t have a job, the worst thing to do is dig a deeper debt hole.According to Business Insider:The Certified Financial Planner Board of Standards teaches the following rules of thumb:If youre a single-earner household, you need a minimum of six months worth of expenses saved.If youre a double-earner household, you need a minimum of three months worth of expenses saved.If youre a single-earner household with a second source of sizable income, you need a minimum of three months worth of expenses saved.Tanza Loudenback at Business Insider goes on to say that having a target number fee ls more achievable than throwing a saved dollar or two at an unnamed amount. It’s also a great idea to jump-start an emergency fund with any bonuses, tax refunds, or other financial windfalls that come your way.Quick tips for building your fundKnowing that it can be difficult for folks to pull together a comfortable emergency fund, Ross provided three feasible options for those looking to bolster their savings. These are ways a person can start saving immediately even with just a little at a time:Take a set percentage of every paycheck and put it into savings.If you receive a tax refund, plan to put half of it into the fund immediately.If you work more than one job, put the majority of your second paycheck in savings every pay period.Last, Ross said if you’re looking to build your fund quickly, try to put away any money that doesn’t go toward expenses into the fund. That way you build up your emergency savings and you don’t blow through extra income.Loudenback on the other h and recommended her method of building savings. Instead of making your savings an option, treat it as an expense. Heres what she wrote on the matter:“I basically started to treat my savings an expense and set up direct deposits from my paycheck into a high-yield savings account at a different bank than where I keep my checking account to avoid the temptation to dip into it for a non-emergency,” she wrote. “Saving off the top meant I never had to contemplate what I was going to cut out in order to save more. I worked backwards in a sense â€" I picked a savings amount that would give me a solid emergency fund in less than two years and forced myself to live on what was left over.”Prepare while you canWhether you’ve got nothing saved or have $10,000 in the bank, it’s important to prepare for the worst-case scenarios. You never know when an emergency will strike, hence the term, so it’s better to prepare while you can for the times when the unexpected hits.